About Us

Tokyo Nook, a store for all of your Japan picks; from Hobonichi stationery to anime and game goodies!

We accept pre-orders for any item that can be purchased in Japan! ヽ(* ̄∇ ̄)ノ
(sometimes we even have on-hand items...)

  • We announce on our Facebook Page when pre-orders are open. They are usually in batches, but we also accept special orders from time to time, so don't hesitate to send us a message!


Who are we?

  • Tokyo Nook is a shop that started as a passion project by two Japan-loving people, Luke and Aura. They met in a Philippines-Japan culture club in college and are now professionals in their own specialties.

  • Luke is based in Tokyo. She is in-charge of confirming orders, checking payments, procuring items, and making sure that all items are shipped to the Philippines safely and in a timely manner.

  • Aura is based in Quezon City. She is in-charge of organizing all items that arrive in the Philippines, wrapping orders carefully one-by-one, picking your freebies ♡, and shipping out all orders safely.

Terms and Conditions


Orders

  • We will only consider your order accepted once you have paid the downpayment required. However, if the item is on-hand, you will be required to pay 100%. (see more in payment)

  • Cancellations are not allowed. Otherwise, your payment will NOT be returned and going forward, you will be required to pay 100% in order to join future pre-order batches.

  • During pre-orders, some products may run out of stock. In this case, we will notify you of alternatives (if any), then you may choose to change or cancel your order. If cancelled, your downpayment will be refunded in full.


Pricing

  • Item Price Computation

  • For items under 14,000 JPY:

  • (Item Price in JPY incl. 10% tax) * (0.80) = Item Price in PHP, rounded to the nearest 100

  • For items above 14,000 JPY:

  • (Item Price in JPY incl. 10% tax) * (0.70) = Item Price in PHP, rounded to the nearest 100

  • ex. 1,540 JPY (incl. 10% tax) * (0.80) = 1,232 → 1,200 PHP

  • ex. 2,965 JPY (incl. 10% tax) * (0.80) = 2,372 → 2,400 PHP

  • ex. 14,300 JPY (incl. 10% tax) * (0.70) = 10,010 → 10,000 PHP

  • → Please note that for non-Hobonichi orders, you will need to pay for Japan Local SF* (if applicable).

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  • Local Shipping Fee

  • 150 PHP for central Metro Manila

  • 200 PHP for Las Piñas, Alabang, Muntinlupa

  • 275 PHP for other areas

  • → If you would like to get your orders quickly, you can also opt for rider pick-up services. In this case, you will need to book the ride, so we will not ask you to pay for SF.

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  • International Shipping Fee

  • If your order will be shipped to anywhere outside the Philippines, we will ship your order directly from Japan via EMS* (with tracking) or Airmail (without tracking). You will be required to pay for the applicable SF.

  • → Since International SF (EMS and Airmail) relies heavily on the size and weight of the package, we will give you an estimate of the SF during pre-order, but we will send you the actual SF required once we have the item on-hand.

SF: Shipping Fee
EMS: Express Mail Service


Payment

  • Please take note of the payment deadlines. Failure to pay on time will mean that you have cancelled your order, and as stated above, any payment that has been made will NOT be returned.

  • Once payment has been made, please send us a screenshot of your deposit.

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  • Payment Terms for PRE-ORDERS

  • 1st Payment: Down Payment of at least 50% of Total Cost

  • 2nd Payment: Balance (if any)

  • → Once the items arrive in the Philippines, we will notify you to pay the rest of your balance. 2nd Payment will also have a deadline.

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  • Payment Terms for ON-HAND ITEMS

  • 100% Payment is required. (including SF)


Delivery

  • We are not liable for any loss or damage incurred during shipment but we will do our best to avoid that situation by packing your orders securely.

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  • Pre-Order Items

  • Please confirm the ETA* stated in the announcement when we open pre-orders.

  • Since the items will be procured from different vendors in Japan and will be sent to the Philippines at the same time, kindly understand that there may be delays in delivery. We will inform you as soon as we know if there will be any delay.

  • We will ship out all of the orders as a batch after the 2nd Payment deadline, and a tracking number will be sent to you.

ETA: Estimated Time of Arrival

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  • On-Hand Items

  • We will ship your order once we have confirmed your payment, and a tracking number will be sent to you.

  • Expect your order to arrive within a week after your payment.

How to Order


Modes of Payment

BDO, BPI, GCash, Paypal

Modes of Delivery

  • We usually ship out your orders via Abest and LBC for deliveries within the Philippines. We will notify you if there are any changes in logistics.

  • For those who will book their own rider to pick-up your order, the pick-up location is at Primehomes Capitol Hills, Quezon City.

  • For International orders, we usually ship out your orders via EMS directly from Japan. You also have the option to choose Airmail at your own risk, since it has no tracking. So far, all packages that we have shipped out have arrived safely, though.


PRE-ORDER ITEMS

  1. SUBMIT YOUR ORDER by sending us a message in our Admin Facebook Account.

  2. WAIT FOR THE PAYMENT REQUEST from Luke via FB messenger with your order summary and payment instructions.

  3. SEND YOUR PAYMENT before the deadline and send us a screenshot of your deposit/payment as proof. (we require 50% down payment)

  4. WAIT FOR PAYMENT CONFIRMATION from Luke via FB messenger.

  5. WAIT FOR THE ARRIVAL NOTIFICATION in the Philippines and pay the rest of your balance (if any) by the deadline.

  6. WAIT FOR YOUR ITEMS TO ARRIVE at your doorsteps. Aura will send you a tracking number once we have shipped out your order.


On-Hand Items

  1. SUBMIT YOUR ORDER by sending us a message in our Admin Facebook Account.

  2. WAIT FOR THE PAYMENT REQUEST from Aura via FB messenger with your order summary and payment instructions.

  3. SEND YOUR PAYMENT before the deadline and send us a screenshot of your deposit/payment as proof. (we require 100% payment)

  4. WAIT FOR PAYMENT CONFIRMATION from Aura via FB messenger.

  5. WAIT FOR YOUR ORDER TO ARRIVE within a week. Aura will send you a tracking number once we have shipped out your order.

Pre-orders & On-Hand


PRE-ORDER ITEMS

Preorders 2024 Batch 2

Pre-orders are open!

  • We're accepting preorders for Hobonichi 2024 and other items that you can buy from Japan! 🖋✨ Just send us a message!

  • Batch 2 Deadline: Sep 30 (Sat)

  • ETA: end of Nov/early Dec

  • *items are subject to availability

  • Visit our Facebook Page for updates on the preorder batches!


ON-HAND ITEMS

We have On-Hand Items!

  • Check out our Shopee for On-Hand Items!

Customer Feedback

  • Please visit our Facebook Page to post about your shopping experience with us or see other customer feedback! ♡

  • Tag us on Instagram with #tokyonook to show everyone the items you have bought through us!